Dealing with Difficult People

Dealing with Difficult People

Price: $649

Valued at more than $1,200!
Product Code: XDM002

About the box

Tired of dealing with difficult people, office cliques and bad behavior?

We're here to help.

Learn how to tackle conflict and people problems to improve office morale, productivity and employee retention with's Training in a Box: Dealing with Difficult People.

Training in a Box: Dealing with Difficult People will give you and your fellow managers the training you need. Use these tools yourself or present them in a group training session. Best of all, you get all of these resources at a fraction of the price you'd pay if you purchased each tool separately.


You'll learn how to:

  • Keep an eye on bad behavior
  • Use a 3-step system to handle conflict
  • Decide when to confront employees about conflict
  • Set up a conflict resolution session
  • Prepare for a confrontation
  • Identify the five types of difficult people
  • Get difficult people to do what you want them to do

Help your managers keep an eye out for bad behavior, resolve conflicts swiftly and fairly, and help employees be more productive. Give them the training they need with this ready-to-deliver PowerPoint presentation and other valuable tools.

Quotation marks We want to help managers save time, budget dollars and training headaches Try our new product and if you're not happy, we'll refund your money.—CEO, Mark Ragan Quotation marks

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